Thursday, April 14, 2011

Thankful Thursday!

Today I am thankful for good companies. My friend Marisa had a great experience with Apple and wrote about it at I Failed Math so I thought I would just be thankful for some of the good companies out there that offer decent customer service and try to do the right thing. Here are a couple:

Alaska Airlines - Really, an airline! I bought tickets for a trip. My friend told me the tickets were on sale now for much cheaper. I went to the website and looked for a price guarantee... and they have one. I pushed a button entered my confirmation code and they gave me a credit for the difference. It took about 30 seconds! They don't actually give you cash back - just a credit for future purchases but that is better than nothing! I don't know if other airlines offer the same thing but Alaska made it super easy! I also love Alaska because I have had nothing but good experiences with them and the Hubs used to do some work there and thought highly of the people that ran the show!

Roth's Grocery Store - my local grocery store is awesome. They are not the cheapest store so I do occasionally cheat on them with Winco but I just can't beat the selection of local foods, the friendly staff, they free cheese and cookies for the kids, the drive-thru (deli, bakery or call ahead for grocery items) and the kids who take the groceries out to your car - for everyone, they insist. I love it!

I'm sure there are more but not enough. Thank You to all the companies that suprise use by actually treating us like people!

1 comment:

  1. I had no idea Alaska Airlines does a price guarantee. Thanks for the mention on my post for Apple. Seriously, I was no expecting that level of service and it IS nice to see larger companies taking the time to care. Woo hoo!



About Me

My photo
Right now I'm covered in flour, haven't showered since yesterday, and I'm sleep deprived. Once upon a time I was using my expensive college education to work as a accountant/consultant. Now I use my high school Home Ec. skills to raise 2 kids and keep my house from falling down.