Thursday, April 14, 2011

Thankful Thursday!

Today I am thankful for good companies. My friend Marisa had a great experience with Apple and wrote about it at I Failed Math so I thought I would just be thankful for some of the good companies out there that offer decent customer service and try to do the right thing. Here are a couple:

Alaska Airlines - Really, an airline! I bought tickets for a trip. My friend told me the tickets were on sale now for much cheaper. I went to the website and looked for a price guarantee... and they have one. I pushed a button entered my confirmation code and they gave me a credit for the difference. It took about 30 seconds! They don't actually give you cash back - just a credit for future purchases but that is better than nothing! I don't know if other airlines offer the same thing but Alaska made it super easy! I also love Alaska because I have had nothing but good experiences with them and the Hubs used to do some work there and thought highly of the people that ran the show!

Roth's Grocery Store - my local grocery store is awesome. They are not the cheapest store so I do occasionally cheat on them with Winco but I just can't beat the selection of local foods, the friendly staff, they free cheese and cookies for the kids, the drive-thru (deli, bakery or call ahead for grocery items) and the kids who take the groceries out to your car - for everyone, they insist. I love it!

I'm sure there are more but not enough. Thank You to all the companies that suprise use by actually treating us like people!

1 comment:

  1. I had no idea Alaska Airlines does a price guarantee. Thanks for the mention on my post for Apple. Seriously, I was no expecting that level of service and it IS nice to see larger companies taking the time to care. Woo hoo!

    ReplyDelete

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Right now I'm covered in flour, haven't showered since yesterday, and I'm sleep deprived. Once upon a time I was using my expensive college education to work as a accountant/consultant. Now I use my high school Home Ec. skills to raise 2 kids and keep my house from falling down.